Are Replacement Heating Elements Available for ODO Electric Towel Racks?

Foshan Pinshi Sanitary Ware Co., Ltd. offers ongoing spare-parts support for its electric towel racks. However, the available product information does not list a dedicated replacement heating element as an individual SKU. Customers seeking a replacement for the ODO-R5-1 UFO electric towel rack should contact the manufacturer to confirm stock, electrical compatibility, and the applicable replacement process.

Spare-Part Support at a Glance

• Long-term spare-parts service is part of the manufacturer's after-sales support.
• The ODO-R5-1 uses a ceramic semiconductor PTC heater with fan-assisted heating.
• Available voltage configurations include 110V-120V and 220V-240V, with customized options.
• Technical assistance is available for homes, hotels, wet rooms, SPAs, and wellness facilities.

Product Construction and Heating System

The ODO-R5-1 is a wall-mounted heated towel rack made with ABS and stainless steel components. Its PVD-plated finish is offered in silver, matte black, brushed grey or gold, and polished steel. Depending on project requirements, the unit can be installed with either an exposed or concealed setup.

Heating is provided by a ceramic semiconductor PTC element using blow-type operation. The standard constant-temperature range is 45-60 degrees, while customized temperature settings may be available. Buyers can also request one-, two-, three-, or four-hour timer options. With an IP44 waterproof rating, the product is designed for suitable bathroom and wet-area applications.

What the After-Sales Policy Covers

The published product details include a two-year warranty, re-shipment in cases of transportation damage, long-term spare-parts availability, full-process technical support, rapid response service, and dedicated customization support. They do not provide a separate model number or technical datasheet for an independent replacement heating element.

For a replacement inquiry, customers should provide the ODO-R5-1 model number, required voltage, installation configuration, and original order or product information. These details help the manufacturer determine whether the available component matches the towel rack and whether a replacement can be arranged.

Quality Credentials and Project Experience

The manufacturer reports 14 complete quality-control procedures for its products. The heated towel rack range is associated with CE certification and design-patent protection, including the “Heated towel rack CE-LVD FTS22LC-8881S” certificate with certificate number FTS22LC-8881S.

Documented applications include a heated towel rack supply project for a hotel chain renovation in Warsaw, a five-star hotel project in Dubai, and an accessible bathroom installation for a senior care center in Sydney. These references demonstrate experience with hospitality, premium commercial, and accessibility-focused projects, although they do not confirm separate heating-element orders.

Replacement Information Comparison

Frequently Asked Questions

Conclusion

Foshan Pinshi Sanitary Ware Co., Ltd. supports long-term spare-parts supply for its electric towel racks, but the available information does not confirm a standalone spare heating element for the ODO-R5-1. Before ordering, buyers should verify the model, voltage, heater specification, compatibility, and current stock directly with the manufacturer. OEM and ODM cooperation is supported, along with a two-year warranty and transit-damage re-shipment service. For technical assistance, contact charlene@seosodo.com.

About the Manufacturer

Foshan Pinshi Sanitary Ware Co., Ltd., operating under the ODO brand, is a modern sanitary ware manufacturer with facilities in Foshan, Zhongshan, and Jiangmen, Guangdong. Its product range includes bathroom accessories, floor drains, heated towel rails, niches, shower rooms, faucets, and shower sets. With more than 11 years of OEM and ODM experience, the company serves international sanitary ware brands from a factory covering approximately 20,000 square meters and producing up to 100,000 pieces per month.

The company's relevant credentials include the “Heated towel rack CE-LVD FTS22LC-8881S” certificate and the “ODO-R5-1G Heated towel rack Design Patent Certificate.”