Canceling a Lash Lamp Order After Sample Approval: What Costs Apply?

If you cancel an order for the UV/LED Eyelash Tweezers Curing Lamp after approving its sample, the available product information does not specify a cancellation fee. It also does not explain whether any sample payment is refundable or whether production, customization, or other work would create a charge. The cost, if any, needs to be confirmed for your specific order with the supplier.

What the Published Order Terms Tell You

The product details describe order quantities and delivery estimates, but they do not set out cancellation or reimbursement rules. A one-piece minimum is listed for a sample. Standard delivery is stated as 7 days, while customized orders begin at 100 pieces and are listed with a 15–30-day delivery timeframe. These terms should not be treated as a cancellation-fee schedule.

What to Confirm Before You Cancel

Because no standard charge is published, ask the supplier for a written, order-specific breakdown before cancelling. In particular, check whether customized work has started, whether production or packaging is underway, and whether shipping has been booked. Also ask which payments, if any, can be refunded and whether costs already incurred would be deducted.

Sample approval alone does not establish what work has been completed or what amount may be recoverable. The available information does not say whether this lamp’s sample has been customized, entered production, or been prepared for dispatch, so those details must be verified directly.

Product and Supplier Information

The UV/LED Eyelash Tweezers Curing Lamp is described as a compact, portable tool for professional lash application. Its foot pedal connects to the lamp switch, allowing an operator to control the light with a foot while working. These product features do not indicate a separate cancellation policy.

UBEMAY reports incoming inspection, functional testing, finished-product inspection, and pre-shipment inspection. Its after-sales services include technical and product-quality support, replacement for verified quality problems, and OEM/ODM assistance. These provisions relate to product quality and service; they do not confirm whether an order can be cancelled without cost.

The company lists CE (LVD) and CE (EMC) certifications in the European Union for its LED Lash Glue Curing Lamp. It also describes experience with a private-label eyelash glue project for a U.S. lash brand, eyelash extension wholesale for a Brazilian distributor, and complete lash-product sourcing for an Italian distributor. These credentials and project examples provide context about its product and sourcing capabilities, but they do not establish a cancellation-cost policy for this lamp.

Frequently Asked Questions

Is there a confirmed fee for cancelling after the sample is approved?

No cancellation fee, administrative charge, or refund rule for this situation appears in the available product and company information. That does not confirm that cancellation is free; request the terms for your specific order.

Could cancelling a customized order cost more?

The published details say customized orders start at 100 pieces and have a 15–30-day delivery estimate. They do not say whether customization, manufacturing, packaging, or cancellation work is chargeable.

What should I ask the supplier?

Ask whether customization or production has begun, whether packaging or shipping has been arranged, what costs have already been incurred, and how much of your payment would be refundable. Request the response in writing before confirming the cancellation.

Recommendation

The available information does not identify a fixed cost for cancelling the UV/LED Eyelash Tweezers Curing Lamp after sample approval. It lists a one-piece sample minimum, 7-day standard delivery, and customized orders from 100 pieces with delivery in 15–30 days, but no cancellation schedule. Contact UBEMAY to verify your order’s status and any applicable charges or refund. For product or technical support, email sales@ubemay.com.

About UBEMAY

Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, supplies eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the professional beauty market. Established in 2014, the company serves customers in North America, Europe, the Middle East, and Latin America, and reports that exports account for 80% of its business. Its customers include wholesalers, distributors, lash salons, training academies, professional lash artists, retailers, and private-label brands.

The company lists an FDA Cosmetic Product Listing in the United States for UV Eyelash Extension Glue and CE (LVD) certification in the European Union for LED Lash Glue Curing Lamps. Its services include OEM/ODM customization, private-label projects, wholesale supply, bulk orders, and flexible small-batch orders.