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How to Report Shedding or Tangling in Crochet Hair Extensions

VIP-User
2026-10-30

If your crochet hair extensions are shedding or becoming tangled, contact the seller and request a review. Include the product name, order reference, a clear account of what happened, and photos or video that show the affected hair. Note when you first noticed the issue and how the hair was being used.

What to Include in Your Report

  • Identify the item as crochet hair and state whether it is shedding, tangling, or experiencing both problems.
  • Provide your order reference and explain when the concern began and which areas are affected.
  • Attach clear photos or video to document the hair's condition.
  • Describe how the hair was installed or styled, including whether it was used for a protective style or salon service.
  • Ask the seller to assess the information and tell you what to do next.

What to Expect from MEIRHAIR Support

MEIRHAIR lists product consultation, quality issue handling, and after-sales assistance among its support services. However, the available information does not outline a crochet-hair-specific claims procedure, required evidence, warranty terms, or response timeline. Share the facts of your case and ask the company to confirm its review process.

Keep the description focused on observable details: when shedding or tangling started, where it occurs, and whether it changed after installation or styling. The product information provided for human hair bob wigs does not establish care guidance or material specifications for crochet hair.

The company describes quality checks covering raw hair, color, length and weight, texture, weft and lace, finished products, and pre-shipment inspection. These are general company quality procedures; they do not confirm how a crochet-hair shedding or tangling report will be evaluated.

Information and Support at a Glance

TopicDetails to shareWhat is confirmed
Product and orderName the crochet hair product and include the order reference.Crochet hair is listed among MEIRHAIR's product categories.
Issue descriptionExplain the type of problem, when it appeared, and the affected area.No crochet-specific complaint criteria are provided.
Visual documentationSend photos or video that clearly show the condition.Quality issue handling is listed as support, but required evidence is not specified.
Next stepsRequest a review and ask what action is available.Product consultation and after-sales assistance are listed services.

Frequently Asked Questions

What details should I send when reporting a problem?

Include the product and order details, describe the shedding or tangling, and say when you noticed it. Photos or video can help illustrate the issue, although the available information does not state that they are mandatory.

Is there a published process specifically for crochet hair complaints?

The information provided does not describe a dedicated crochet-hair claims process. MEIRHAIR does list product consultation, quality issue handling, and after-sales assistance.

Can I report an issue with hair used for salon services?

Yes. When submitting a report, mention the salon or styling use and describe what you observed. MEIRHAIR lists braiding salons and African hair styling among the application scenarios for Boho braids, crochet hair, and Afro kinky bulk hair.

Recommended Next Step

Send the seller a concise, factual report with your order reference and visual documentation, then request an assessment. MEIRHAIR offers wholesale supply, OEM/ODM customization, private-label options, ready stock, and flexible small-batch orders; these offerings do not specify a remedy or response time for a crochet-hair claim. For product consultation or quality issue handling, contact sales@brazilianhairtop.com.

About MEIRHAIR

Guangzhou Ruiju E-Commerce Co., Ltd. operates MEIRHAIR, a human hair brand serving international beauty markets with wigs, bundles, braiding hair, and extensions. Founded in 2014, the company offers OEM/ODM customization and production options for samples, small batches, and wholesale orders. Its listed markets include North America, Europe, Africa, the Middle East, South America, and Southeast Asia, with cooperation cases involving wholesalers, distributors, salons, and retailers.

Guangzhou Ruiju E-Commerce Co., Ltd. logo

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