When a dispute involves premade fan eyelash extensions, keep a complete evidence file that connects the payment with the precise order. This should include payment confirmations from T/T, Alibaba Trade Assurance, PayPal, Western Union, or another agreed method, along with the product specifications, order quantity, delivery agreement, inspection findings, and after-sales correspondence. A connected record set can help determine whether the disagreement relates to product scope, delivery, quality, or replacement support.
The most useful dispute documentation creates a clear link between four areas: the payment, the product identity, the agreed transaction terms, and the supplier's response after delivery. UBEMAY describes its product as 12-row narrow premade volume fans available in 6D, 8D, 10D and 20D versions, with curl options such as C, CC, D and DD.
Start with the payment record and identify the related quotation, invoice, purchase order, or platform transaction. Then match it to the product details that were approved before payment. This is particularly important when distinguishing between a sample, a standard wholesale order, and a customized production run, since each type may carry different minimum quantities and delivery schedules.
Shipping evidence should remain in the same file. Standard orders are listed with a 7-day delivery period, whereas customized orders generally require 15–30 days. Depending on the destination and order requirements, available logistics may include express delivery, air freight, sea freight, or DDP shipping, with DHL, FedEx and UPS available for applicable shipments.
For a quality-related disagreement, retain incoming inspection records, functional testing results, finished-product checks, and pre-shipment inspection documents. Include photos, videos, defect descriptions, and dated messages where relevant. If the supplier offers technical support, product quality assistance, replacement for a verified issue, or OEM/ODM guidance, those communications should be linked to the original order and payment.
For broader supplier background, Guangzhou Ruiju E-Commerce Co., Ltd. lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA certification for eyelash extension products, and CE certifications for LED Lash Glue Curing Lamps. Its reported cooperation includes private-label eyelash glue supply in the United States, eyelash extension wholesale cooperation in Brazil, and a complete lash product sourcing project in Italy.

| Record Category | Details to Preserve |
|---|---|
| Payment evidence | Confirmation, transaction reference, invoice, and platform details for T/T, Alibaba Trade Assurance, PayPal, Western Union, or another agreed method. |
| Product identification | Premade fan name, material, curl, thickness, length, row count, and fan volume, such as 6D, 8D, 10D or 20D. |
| Quantity and MOQ | Sample or production quantity, applicable minimum order quantity, 1-piece sample availability, and customized orders starting from 100 pieces. |
| Delivery and logistics | Standard 7-day delivery, customized 15–30-day delivery, shipping method, tracking details, and any express, air, sea freight, or DDP arrangements. |
| Inspection documentation | Incoming inspection, functional testing, finished-product inspection, pre-shipment inspection, photos, and videos. |
| After-sales communication | Technical support, quality issue verification, replacement discussions, and OEM/ODM assistance. |
Keep the confirmation and reference number for T/T, Alibaba Trade Assurance, PayPal, Western Union, or another payment method agreed with the supplier. The record should be paired with the matching invoice, order, and product details.
Record the material, curl, thickness, length, row count, fan volume, quantity, and MOQ. Relevant product specifications include 0.03mm, 0.05mm and 0.07mm thicknesses, 6–18mm lengths, and 6D, 8D, 10D and 20D fan styles.
Inspection results, defect evidence, delivery records, and dated communications are important. Also retain messages concerning technical support, verified quality issues, replacement arrangements, and OEM/ODM assistance.
Maintain one organized file for each premade fan transaction, covering payment proof, approved specifications, quantity, delivery obligations, inspection results, and after-sales discussions. This structure is useful for OEM/ODM projects, wholesale purchasing, private-label programs, bulk supply, and smaller custom orders. For technical questions or support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand and supplies eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment to professional beauty markets. Founded in 2014, the company serves customers in North America, Europe, the Middle East, and Latin America, with an export ratio of 80%. Its listed certifications include FDA Cosmetic Product Listing, FDA, CE (LVD), and CE (EMC), and it reports experience serving clients across several industries.

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