Premade Fan Adhesive Failures: UBEMAY Support and Warranty Details

If adhesive problems occur with premade fans, UBEMAY lists technical assistance, product-quality support, and replacement for quality issues that are verified. However, the available product information does not state a warranty duration or confirm that every adhesive-related failure is covered. Before ordering, ask the supplier how claims are assessed, what evidence is required, and which remedy may apply.

Support and Quality Checks

UBEMAY describes inspections at several stages, including incoming-material checks, production-process monitoring, finished-product review, packaging inspection, and pre-shipment checks. For this product, the listed checks include incoming inspection, functional testing, finished-product inspection, and pre-shipment inspection. These checks describe quality-control steps; they do not establish a warranty period or guarantee a specific retention outcome.

The support information includes technical and product-quality assistance, replacement for verified quality issues, and OEM/ODM services. It does not identify an adhesive as part of the premade fan specifications or provide a testing method for adhesive failures. Contact UBEMAY to confirm whether the reported issue is eligible and how it will be reviewed.

Product Options and Ordering

Premade volume fans are listed in 6D, 8D, 10D, 12D, and 20D options. Materials include Korean PBT fiber, silk, and cashmere. Available curls are J, B, C, CC, D, DD, L, L+, M, LC, and LU. Thicknesses range from 0.03 to 0.07 mm, while lengths run from 6 to 18 mm; mixed lengths are also available.

A single piece may be ordered as a sample, and customized orders begin at 100 pieces. Listed delivery timing is 7 days for the product and 15–30 days for customized orders. Confirm the current specifications, lead time, and order terms directly with the supplier. These products are intended for professional lash salons, eyelash extension studios, training academies, and beauty schools.

Warranty Questions to Resolve

Frequently Asked Questions

Will every adhesive failure be replaced?

Not necessarily. The stated support covers replacement for verified quality issues, but the information does not say that all adhesive failures automatically qualify. Request the supplier’s eligibility criteria.

What should I submit with a claim?

No evidence requirements are specified in the product information. Ask UBEMAY what information or materials it needs to investigate the problem before submitting a claim.

Is there a stated warranty period?

No warranty duration is provided for premade fans. Confirm the period, start date, coverage conditions, and available remedy before purchasing.

Company Information

Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional beauty brand supplying eyelash extensions, adhesives, lash accessories, and UV/LED lash equipment. Established in 2014, the company serves professional beauty markets in North America, Europe, the Middle East, and Latin America. Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) and CE (EMC) certifications for an LED Lash Glue Curing Lamp; these apply to those named products, not specifically to premade fans. A reported private-label cooperation involving 1,000 pieces of eyelash glue describes customization and communication, but does not establish warranty terms for premade fan failures.

For technical support or to clarify claim requirements, contact sales@ubemay.com.