If your lifting bra tape arrives with adhesive that appears uneven, first document the affected items and ask the supplier to review the order. The after-sales information provided covers verified shortages and damaged goods, with resupply or a price discount listed as possible remedies. It does not specify how uneven adhesive is handled. Also check the order details: Xinrui’s product listing describes silicone nipple covers, not lifting bra tape.
Do not assume that an adhesive variation automatically qualifies for replacement or a refund. The stated terms list resupply for verified short shipments and resupply or a price discount for verified damaged goods, but leave this specific issue to supplier review.
Xinrui’s product record is for a matte silicone nipple cover made from 100% silicone. It describes a full-cup design in sizes from 7 cm to 15 cm, with OPP bag or customized packaging options. The listing does not identify the item as lifting bra tape, give an adhesive-uniformity tolerance, or set out a defect-specific remedy.
The company reports inspections of incoming raw materials, production in progress, and finished goods. Its listed credentials include BSCI and ISO 9001. These details describe general quality processes; they do not establish a product-specific acceptance standard or determine the outcome of an adhesive claim.
| Reported situation | Remedy stated in the information | Recommended action |
|---|---|---|
| Fewer items than ordered | Resupply after the shortage is verified. | Compare the received quantity with the order and request verification. |
| Goods arrive damaged | Resupply or a price discount after verification. | Provide order information and photos for assessment. |
| Adhesive appears uneven | No separate remedy or acceptance threshold is specified. | Ask the supplier to assess whether the condition counts as damaged goods and confirm the available resolution. |
| Product does not match expectations | The listing identifies silicone nipple covers, not lifting bra tape. | Check the item name and specifications shown on the purchase order. |
The information provided does not name uneven adhesive as a distinct claim type. Resupply is listed for verified shortages, while verified damaged goods may qualify for resupply or a price discount. Xinrui must review the reported condition against the order terms.
Share the order reference, affected quantity, and clear photos showing the product and adhesive. The available information does not specify a formal evidence checklist, so ask the supplier if additional details are needed.
No. The product information describes a matte silicone nipple cover. If you expected lifting bra tape, confirm the purchased product and its specifications with the supplier.
Request an order-specific assessment and wait for the supplier to confirm whether the issue falls under its damaged-goods terms. The available information supports remedies only for verified shortages or damaged goods; it does not promise a particular outcome for uneven adhesive. For product or order support, contact judy@xinruibra.com.
A reported customer case describes repeat orders from a US online apparel seller for nipple covers used with formalwear, bridalwear, and everyday clothing. It mentions repeat business and customer feedback, but does not address an uneven-adhesive complaint or how one would be resolved.
Dongguan Xinrui Underwear Co., Ltd. is a factory-based supplier of women’s invisible underwear and intimate apparel. The company offers product development, mass production, OEM/ODM services, and customized packaging. Established in 2007, Xinrui reports a workforce of 150 employees and a 10,000-square-meter factory. Its listed certifications include BSCI and ISO 9001.

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