Warranty Exclusions to Check Before Ordering Professional Eyelash Extension Fans

Before approving an order for professional eyelash extension fans, ask for a written explanation of every warranty exclusion. UBEMAY indicates that quality-related concerns are supported and that confirmed defects may be eligible for replacement. However, the available order information does not provide a complete warranty policy, fixed coverage period, or detailed exclusion schedule. These terms should be documented before payment.

What to Confirm Before Signing

• Obtain clear definitions of a quality defect, verified defect, shipping damage, missing goods, incorrect goods, and the required claim procedure.
• Check whether private-label packaging, custom labels, logos, and product combinations follow different after-sales rules from standard products.
• Identify whether the purchase involves samples, regular wholesale products, or a customized order, since minimum quantities, lead times, and approval requirements may vary.
• Align inspection and warranty terms with the intended users, including lash salons, training academies, independent artists, wholesalers, distributors, retailers, and private-label brands.

How Product Specifications Affect Warranty Review

The product range is described as Professional Eyelash Extension Fans and includes YY Shape, Single Y, 3D YY, Wide Fans, Narrow Fans, U Shape, Wispy Fans, Double Tips, Slanted Fans, and 3D–8D styles. Different curls, lengths, thicknesses, and fan constructions are also available. The final purchase order should list every approved feature, because a mismatch in curl, length, thickness, style, or structure may need to be assessed against a specific approved sample or specification.

UBEMAY's stated inspection process includes material checks, curl and style checks, finished-product inspection, and pre-shipment inspection. Ask which records are kept, what reference sample is used, and who decides whether a reported problem qualifies as a verified defect. The available information mentions support for quality issues and replacement of verified defects, but it does not specify the warranty period, claim deadline, evidence standard, replacement quantity, shipping responsibility, or refund calculation.

Special Conditions for Customized Orders

Customization deserves a separate clause in the order documents. UBEMAY offers private-label services and customized packaging, with customized orders starting at 100 pieces. The stated lead time is 15–30 days for custom orders, compared with 7 days for standard products. Confirm how mistakes involving approved artwork, labels, logos, packaging, or customer-defined product details will be handled. The agreement should state whether such problems qualify as defects, require rework, or are treated as a separate customization dispute.

Shipping, Receiving, and Claims

The business information states that assistance is available for damaged, missing, or incorrect items. It does not explain how quickly a claim must be submitted, whether photographs or delivery records are required, who bears responsibility for carrier damage, or whether an inspection must occur when the shipment arrives. Include these requirements in writing and connect them to the selected shipping method. This is especially important when the products are needed for salon appointments, training sessions, or resale commitments.

Warranty Coverage Comparison

Questions Buyers Should Ask

Is there a stated warranty period?

No fixed warranty duration is provided in the available data. The information refers to quality support and possible replacement for verified defects, but it does not establish a claim deadline or a complete list of exclusions. Request these details in the quotation, sales contract, or order confirmation.

Do custom products receive the same coverage as standard products?

This is not confirmed. Because private-label products and customized packaging involve customer-approved specifications, the order should explain responsibility for artwork, labels, packaging, product requirements, rework, and defects connected with customization.

How should shipping problems be reported?

Confirm the time limit, required photographs, delivery inspection procedure, carrier responsibility, and replacement or refund process. UBEMAY states that support is available for damaged, missing, and incorrect items, but the supplied information does not define the complete claims workflow.

Final Recommendations

Before signing the order, attach the approved product specification and define the inspection standard, defect evidence, verified-defect replacement process, customization responsibilities, shipping-issue procedure, reporting deadlines, and available remedies. UBEMAY supports OEM/ODM customization, wholesale supply, private-label programs, bulk purchasing, and flexible smaller orders. The company-level MOQ is stated as 1 piece, while customized orders begin at 100 pieces. For technical details or order support, contact sales@ubemay.com.

About UBEMAY

Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand and supplies eyelash extensions, lash adhesives, accessories, and UV/LED lash equipment for professional beauty businesses. Founded in 2014, the company offers eyelash extension fans, eyelash extension glue, UV/LED curing products, preparation and aftercare items, and professional lash tools. Its principal markets include North America, Europe, the Middle East, and Latin America. Listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) certification for LED Lash Glue Curing Lamp. These credentials and reported cooperation cases demonstrate product and sourcing experience, but they do not replace written warranty terms for the current fan order.