What happens if the production lamp differs from the signed sample?

When a production lamp does not match the signed sample, the difference should be recorded and reviewed before shipment, acceptance, or further use. The recommended approach is to compare the products in detail, trace the variance through the quality-control stages, and contact technical support when a confirmed issue is found. The available information does not establish an automatic rejection, refund, replacement, or compensation policy for sample discrepancies.

Recommended Response to a Sample Difference

The signed sample serves as the main reference for evaluating the production unit. Review the lamp against the approved version and document any differences in its structure, configuration, performance-related features, packaging, or order details.

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• Verify the installation method, lamp head arrangement, working angle, adjustable spot size, and other agreed specifications.
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• Check whether the materials and assembly process correspond to the approved product requirements.
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• Inspect the finished lamp, packaging, labels, accessories, and shipment contents before accepting the order.
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• Ask for quality or technical support if the discrepancy is confirmed or if products are damaged, missing, or incorrect.
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• For lash salons, studios, training academies, and beauty schools, confirm that the lamp configuration remains suitable for UV adhesive curing and professional instruction.
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Quality Review and Variance Tracking

A signed sample defines the condition against which the production lamp should be checked. UBEMAY's documented lamp range includes clamp-mounted and floor-standing models, single-head and dual-head designs, detachable lamp heads, adjustable spot-size models, and ring light combinations. Any variation in these characteristics should be noted and compared with the approved sample.

The available inspection framework can help identify where the difference occurred. Incoming material inspection reviews the components used for production, while process inspection examines assembly and manufacturing controls. Finished-product inspection checks the completed lamp, packaging inspection reviews protection and presentation, and final inspection confirms the order before shipment.

This review should separate a product specification variance from shipping damage, missing items, incorrect quantities, or packaging problems. A clear record with photographs, order details, and comparison notes can help the supplier assess the issue and determine an appropriate solution.

Certifications and Business Context

UBEMAY lists European Union certifications for its LED Lash Glue Curing Lamps, including CE (LVD), certificate ZKT-25091522640C, and CE (EMC), certificate ZKT-25091522641C. These records identify the relevant product certification information, but the available data does not state that the certifications determine whether a production lamp matches a signed sample or define a numerical acceptance tolerance.

The company also documents a complete lash-product sourcing project for a professional distributor in Italy. The project covered salon operations, lash education, and retail sales, with sourcing for lashes, adhesives, accessories, and UV/LED lash equipment. This indicates experience with coordinated lash-product requirements, although it does not describe a separate dispute process for production lamps that differ from approved samples.

Comparison of Review Areas

Frequently Asked Questions

Which details should be compared when the production lamp differs from the sample?

Compare the lamp structure, mounting method, head configuration, operating angle, adjustable spot size, packaging, labels, accessories, and other product characteristics agreed in the sample or order requirements.

Is an automatic refund, replacement, or compensation guaranteed?

No. The provided information states that timely support and suitable solutions are available for reported quality