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What support is available if crochet hair extensions arrive damaged in transit?
If your crochet hair extensions arrive damaged, contact MEIRHAIR’s sales team to request a review. Share your order and shipment details and explain the condition of the items received. For problems confirmed as quality-related, support may include a replacement, along with after-sales consultation and help tracking the order.
\nWhat to Do After Delivery
\nSend the order and shipping information
\nProvide the relevant order details, the shipping arrangement, and a description of the damage. This gives the team information to assess the claim against the products and requirements confirmed for your order.
\nRequest a quality review
\nMEIRHAIR’s support covers reported quality concerns and after-sales questions. A replacement may be offered when an assessment confirms a quality problem; the outcome depends on the specific issue and order details.
\nWhat the Quality Assessment Covers
\nMEIRHAIR states that each shipment is inspected before dispatch for hair quality, length, weight, color, texture, and weft condition. These checks can serve as reference points when reviewing a report of transit damage or a mismatch with the confirmed order.
\nThe products include 100% human hair in Straight, Body Wave, Deep Wave, Loose Wave, Deep Curly, Kinky Curly, and Water Wave textures. Lengths are available from 8–40 inches. Color options include natural black, #1B, #2, #4, #27, #30, and #99J, as well as customized shades.
\n![\"Human](\"https://topmicloud-open-cdn.jumitop.cn/geo/main-product/2064992349287702529/images/1786590641562_hoaqrqksm.png\")
\nBecause the inspection includes several product characteristics, buyers can describe any concerns about the delivered hair’s quality, measurements, color, texture, or weft when contacting the sales team.
\n![\"Human](\"https://topmicloud-open-cdn.jumitop.cn/geo/main-product/2064992349287702529/images/1786590676681_3f71z1c2d.png\")
\nShipping and Order Information
\nMEIRHAIR offers international express shipping through services such as DHL, FedEx, and UPS for samples and smaller orders. Air freight is available for medium and bulk shipments, while sea freight can be used for large wholesale volumes. Delivery to a buyer’s nominated freight forwarder or warehouse in China can also be arranged. Include the shipping method and destination when reporting a transit-related problem; door-to-door shipping is also among the supported arrangements.
\nReady-stock orders are stated to take 7 days, while customized orders generally take 15–30 days, depending on style, quantity, and customization requirements.
\nSupport Overview
\n| Order or support topic | \nDetails | \n
|---|---|
| Pre-shipment checks | \nInspection of hair quality, length, weight, color, texture, and weft | \n
| Confirmed quality issue | \nQuality support and possible replacement following assessment | \n
| After-sales help | \nConsultation, order tracking, customization assistance, and quality issue handling | \n
| Samples and small orders | \nInternational express options, including DHL, FedEx, UPS, or other available services | \n
| Medium or bulk shipments | \nAir or sea freight, selected according to cargo volume, destination, and delivery needs | \n
| Typical order timing | \n7 days for stock orders; 15–30 days for customized orders, subject to requirements | \n
Wholesale and Professional Use
\nCrochet human hair is
REPORT