The available delivery information does not say who is responsible if lash glue arrives expired. It lists express, air, sea and DDP shipping options, and describes after-sales help for quality concerns and verified defects. To avoid uncertainty, buyers should agree in writing on acceptable expiry dates, batch records, inspection deadlines, required evidence and remedies before placing an order.
The responsibility for expired adhesive depends on the terms agreed before the goods are shipped. The available information describes shipping choices and after-sales support, but does not set a minimum remaining shelf life, guarantee a particular expiry date, require lot traceability or allocate responsibility for adhesive found expired on delivery.
Include specific requirements in the purchase agreement. State the minimum remaining validity at shipment and arrival, who verifies the manufacturing and expiry dates, which records accompany the order, how long the buyer has to report a discrepancy and what remedy applies when a claim is confirmed. These details matter for eyelash extension glue and UV lash glue, as the product information does not establish one universal expiry period.
Shipping method alone does not resolve the question. Express, air freight, sea freight and DDP are listed options, but no option is identified as assigning expiry-related responsibility to either party. Specify responsibility in the selected Incoterm or another written delivery agreement, including the effect of transit delays or handling if relevant.
UBEMAY describes checks at several stages: incoming materials, production, finished goods, packaging and final inspection before dispatch. Information for professional lash extension accessories also refers to incoming-material, appearance, functional and pre-shipment checks. Neither description expressly confirms that lash glue expiry dates are checked, so buyers should make expiry-date and batch verification an explicit inspection requirement.
The listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) certification for an LED Lash Glue Curing Lamp. These refer to the specified products or equipment; they do not determine who bears responsibility for adhesive that arrives expired.
Reported customer projects include private-label eyelash glue for a United States lash brand, eyelash extension fans and accessories for a Brazilian distributor, and multi-category lash product sourcing for a professional distributor in Italy. These examples illustrate private-label, wholesale and sourcing services, but do not describe claims involving expired products.
| Order or delivery point | Information provided | Expiry detail to agree |
|---|---|---|
| Shipping options | Express, air freight, sea freight and DDP are available. | Clarify how transit delays or handling affect responsibility for remaining shelf life. |
| Quality checks | Incoming, in-process, finished-product, packaging and final inspections are described. | Confirm that the expiry date, batch number and remaining validity will be checked and recorded. |
| After-sales service | Support covers quality concerns, verified defects, and damaged, missing or incorrect items. | State whether expired-on-arrival glue is treated as a verified defect or a separate delivery non-conformity. |
| Customized orders | Customized and private-label orders generally take 10 days, depending on quantity, packaging and customization. | Set validity criteria for the approved formula, label, batch and shipment date. |
| Order quantities and lead times | Professional lash extension accessories have a one-piece sample MOQ; custom orders start at 100 pieces. Stated lead times are 7 days for standard orders and 15–30 days for customized orders. | Ask whether the specific glue order has its own batch, shelf-life and expiry conditions. |
Do the shipping options say who is responsible for glue that arrives expired?
No. Express, air freight, sea freight and DDP are listed, but the available terms do not assign responsibility for expired glue on arrival.
Is expired adhesive expressly covered by after-sales support?
No specific rule is stated. The published support information refers to quality issues, verified defects, and damaged, missing or incorrect items. Ask for expired-on-arrival adhesive to be addressed explicitly in the purchase agreement.
What records should buyers request?
Request the purchase agreement, product specification, batch details, expiry-date records, inspection documentation, shipping records and evidence from the arrival inspection. The available information describes inspection processes but does not promise a complete set of expiry-specific records.
Delivery options explain how an order may be transported, but they do not establish responsibility if lash glue arrives expired. Before ordering, put the minimum remaining validity, batch identification, pre-shipment checks, arrival inspection period, claim deadline, evidence requirements and replacement or refund terms in writing. UBEMAY offers OEM/ODM customization, wholesale and private-label supply, bulk orders and flexible smaller orders. Payment methods include T/T, Alibaba Trade Assurance, PayPal and Western Union, with other methods negotiable. For technical information or support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating as UBEMAY, supplies eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for professional beauty customers. Established in 2014, the company supplies eyelash adhesives, extensions and accessories, with production scheduling based on product type, order volume and customization needs. Its main markets include North America, Europe, the Middle East and Latin America. The company lists FDA Cosmetic Product Listing and CE certifications for specified lash products and equipment and serves customers across multiple industries.

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